Privacy Policy

This Privacy Policy explains how we collect, process, use, share and protect information about you. It also tells you how you can access and update your information and make certain choices about how your information is used. In this policy, “personal information” means any information by which you can be identified or contacted, such as your kid’s details or your name, email address, telephone number, etc. Starehe collects personal information when communicating or interacting with you through Mobile App or website as well as via mailings, telephone, or in person.

What information do we collect?

INFORMATION YOU PROVIDE TO US – We may ask you to provide us with certain Protected Information. We may collect this information through various means and in various places through the Services, including account registration forms, contact us forms, or when you otherwise interact with us. When you sign up to use the Services, you create a user profile. We shall ask you to provide only such Protected Information which is for a lawful purpose connected with our Services and necessary to be collected by us for such purpose.

The current data fields that might be requested for are:

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Your Kid details:

How Starehe uses your information:

Starehe uses the personal information that it collects to conduct its business and to provide you with the best possible services and experience. Starehe does not share with any third party any user (student/parent/guardian) information that would identify the specific user in any manner, with the exception that Starehe may, in certain instances, disclose your personal information when demanded by an order of the court. Starehe may collect, use and provide to trusted third parties solely anonymous data (statistics and quantitative data) such as overall usage of Starehe’s App in a specific geographical location, length of use of the App by an individual in a given session (without identifying the individual), and average daily, weekly and monthly access to the app by unidentified users. We may also use, but not share with third parties, your information to notify you of safety issues, respond to your comments, questions or complaints, and to personalize your experience. Starehe also uses your personal information internally for its everyday business purposes such as security, analytics, operations, fraud detection and prevention, reporting, making back-ups and legal compliance.

Specifically, you may be assured that Starehe will:

Please make sure push permissions are enabled for the Starehe app on your device:

Information we collect as you access and use our services

Usage information may be collected using a cookie

If you do not want information to be collected through the use of cookies, your browser allows you to deny or accept the use of cookies. Cookies can be disabled or controlled by setting a preference within your web browser or on your Device. If you choose to disable cookies or flash cookies on your Device, some features of the Services may not function properly or may not be able to customize the delivery of information to you. Starehe cannot control the use of cookies (or the resulting information) by third parties, and use of third-party cookies is not covered by our Privacy Policy.

Inofrmation collected by mobile applications

Our Services are primarily provided through the Mobile Application. We may collect and use technical data and related information, including but not limited to, technical information about your device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to you (if any) related to such Mobile Applications.

When you use our Mobile Application, it may automatically collect and store some or all of the following information from your mobile device (“Mobile Device Information”), in addition to the Device Information, including without limitation:

Security

The Protected Information and Usage Information we collect is securely stored within our databases, and we use standard, industry-wide, commercially reasonable security practices such as encryption, firewalls and SSL (Secure Socket Layers) for protecting your information. However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet or wireless communication, and any information you transmit to the Starehe you do at your own risk. We recommend that you not disclose your password to anyone.

Changes to the privacy policy

From time to time, we may update this Privacy Policy to reflect changes to our information practices. Any changes will be effective immediately upon the posting of the revised Privacy Policy. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on the Services prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.